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Creating the Right Business Use-Case for your Stakeholders | Webinar
Enterprise Bot’s upcoming webinar will showcase how individuals can create relevant business cases for decision-makers by leveraging a ready-to-use toolkit and ROI calculator.
“Your unhappiest customers are your greatest source of .”
- Bill Gates
In a report by Zendesk, it was observed that around 35% of customers expect to be able to interact with the same support executive across all channels [1]. In other words, the customer expects to communicate without interruptions or having to reintroduce themselves and the problem.
Automating (or rather, Hypera-automating) customer interaction synergies using advanced technologies like Conversational AI, NLP, Meta-Learning and even Deep Learning has come a long way in helping companies achieve quicker problem resolution with lesser costs.
However, different business models require solutions that cater to unique needs. How does a business stakeholder decide to purchase hyper-automation solutions without knowing the full extent of a solution’s viability?
Hence, Enterprise Bot has conceptualised a webinar, titled ‘5 STEP APPROACH TO AUTOMATE YOUR CONTACT CENTRE ‘, which aims to help business leaders present relevant information and data to their stakeholders…