Member-only story

Creating the Right Business Use-Case for your Stakeholders | Webinar

Enterprise Bot
2 min readMay 31, 2021

--

Enterprise Bot’s upcoming webinar will showcase how individuals can create relevant business cases for decision-makers by leveraging a ready-to-use toolkit and ROI calculator.

“Your unhappiest customers are your greatest source of .”

- Bill Gates

In a report by Zendesk, it was observed that around 35% of customers expect to be able to interact with the same support executive across all channels [1]. In other words, the customer expects to communicate without interruptions or having to reintroduce themselves and the problem.

Automating (or rather, Hypera-automating) customer interaction synergies using advanced technologies like Conversational AI, NLP, Meta-Learning and even Deep Learning has come a long way in helping companies achieve quicker problem resolution with lesser costs.

However, different business models require solutions that cater to unique needs. How does a business stakeholder decide to purchase hyper-automation solutions without knowing the full extent of a solution’s viability?

Hence, Enterprise Bot has conceptualised a webinar, titled ‘5 STEP APPROACH TO AUTOMATE YOUR CONTACT CENTRE ‘, which aims to help business leaders present relevant information and data to their stakeholders…

--

--

Enterprise Bot
Enterprise Bot

Written by Enterprise Bot

We change the way businesses interact with their customers.

No responses yet